The importance of video marketing in 2024

The importance of video marketing in 2024

Discover video marketing and how it could benefit you.

“90% of marketers say video has helped them generate leads.” – Wyzowl

Incorporating video into your digital marketing strategy and communications is highly effective in influencing, educating, and communicating with your target audience.

So, let’s dive into it.

What is video marketing?

Video marketing is using video to market your product or service across a variety of digital channels. Video evokes emotion, allows you to tell your stories and genuinely connect with an effortless dialogue.

So why is video marketing important?

“Video is worth 1.8 million words.” – Dr. James McQuivey of Forrester

People genuinely don’t seem to read as much anymore and with the speed people digest their media, integrating video into your marketing strategy has become a necessity.

Plus, video marketing has some amazing benefits

Engagement
Video can capture attention and keep audiences engaged more effortlessly than text or static images. The dynamic nature of video, especially if you get the visuals and audio right, creates a memorable brand interaction that goes deeper than an article or blog.

Shareability
Social media platforms prioritise video content, making it more likely to be seen and shared by customers and team members – increasing your brand’s reach and visibility.

Conversion
Studies consistently show that incorporating video on landing pages or in email campaigns significantly increases click rates. 66% of people prefer to learn about a product or a service through video over reading. Whether it’s telling your brand story, showcasing a product or sharing customer testimonials, video provides a more naturally persuasive and convincing way to communicate with potential customers.

Improved SEO
It is not only social media, good old Google favours websites with video content, ranking them higher in search results. Video snippets in search engine results pages can also increase click-through rates, driving more traffic to your website.

Building trust
Video humanises your brand and gives it a personality, something that is harder to achieve in the B2B space. Whether it’s through workplace footage, interviews with team members, customer testimonials, introductions or demos of your products/services – video helps build understanding, trust and credibility with your audience.

Company culture
Video is a powerful medium for showcasing your company culture. It gives viewers a glimpse into your workplace environment, values, and team dynamics. In a competitive market it can help you attract like-minded employees as well as foster a sense of pride and belonging among your employees, partners and customers.

Strengthening your brand image
Video allows you to convey your brand’s personality, values, and unique selling proposition in a way that resonates with both your team and your target audience. Through storytelling, visuals, and music, you can evoke emotions and create a lasting impression that strengthens brand recall.

Many B2B brands think video is for FMCG and consumer brands… I beg to differ

“Business to business products and services are often harder to understand, so using video to create a story that explains what you do and at the same time builds pride and emotional connection to why you do it, is a very powerful communication tool.” – Caitlin Dillon, Focused Marketing

Video can of course be more expensive than other creative output, but it can be cleverly planned to optimise your return on investment. By planning ahead and working closely with our video partners, we help our clients capture the content they need to tell their stories across a number of channels and elements of their business.

Recent professional shoots for our customers have incorporated the filming of products, equipment, staff stories, customer testimonials and more. This content will be shared in a variety of formats such as brand videos, product launches and social channels across the year, maximising ROI on the professional shoot. Check out our blog post covering the various types of video marketing here to learn more.

There is no doubt that video increases engagement, understanding and brand trust, and in turn boosts conversion. And while everyone is a videographer these days with your phone in your pocket, we highly recommend engaging a professional videographer if you are using it to build out your digital content marketing strategy. Polish is so important to brand image.


Talk to us if you want support with building video into your 2024 content marketing strategy.

 

Building a new website – website developer or marketing agency?

Building a new website – website developer or marketing agency?

10 factors to consider when deciding who will build your website

So, you need a new website. Maybe you’re considering hiring a web developer, or perhaps you’re eager to invest in a full-service marketing agency.

An online presence is non-negotiable for any business, serving as your virtual storefront and the first interaction between you and your potential customers. At Focused Marketing, we are often approached by clients who want to create a new website but are wondering who to help them.

A full-service agency may be a larger upfront investment than hiring a web developer, but prices must be weighed up against which route will deliver the best value for money against your requirements. A developer and an agency can both build a website, but an agency will also ensure it does what it’s meant to – whether that be educating, engaging, or converting visitors into customers.

Below, we outline ten factors with crucial questions to ask when considering a developer vs. marketing agency. If you or your developer can’t answer these, you may need to talk to a marketing agency!

1. Goal-oriented conversion, customisation and optimisation

The first thing to consider is the purpose of your website. An agency will take the time to get to know your business and ensure it’s fit for purpose. Marketing agencies employ conversion optimisation techniques, encouraging actions that align with your business goals, be it making a purchase, completing a form, or subscribing to a newsletter. With a collaborative team of creatives – graphic designers, website developers, UX/UI specialists, and copywriters—they ensure that your online presence is visually appealing and optimised for a seamless user experience.

From layout and design to content and functionality, agencies customise every aspect of your website. Graphic designers create elements aligned with your brand identity, web developers ensure a responsive interface, UX/UI specialists focus on user experience, and copywriters craft persuasive content guiding visitors toward conversion actions.

Consider:

  • What strategies are in place to continually refine and improve the conversion rate over time?

2. Capturing attention (within seconds)

You have about 8 seconds to capture the attention of a visitor before they leave your site. Marketing professionals within an agency understand this and will craft your website content to engage upon first glance.

Users often leave webpages in 10 – 20 seconds, but pages with a clear value proposition can hold people’s attention for much longer. To gain several minutes of user attention, you must clearly communicate your value proposition within 10 seconds.” – Jakob Nielsen

Consider:

  • Do you know how to optimise your homepage to deliver a compelling message?
  • Are you using visual elements to resonate with your audience within those crucial seconds?

    Goldfish swims in fishbowl with colourful lights behind

    At 8 seconds, the average attention span is shorter than that of a goldfish

3. Creating lasting connections

Visual appeal is your secret weapon against fleeting attention spans. A design that is both unique and memorable ensures visitors don’t just pass through but forge a lasting connection with your brand. Think of your website as a visual storybook – each page should unfold a narrative that captivates and leaves a lasting imprint in the minds of your audience. Marketing agencies don’t create websites alone, they are experts at creating experiences that resonate.

Consider:

  • To create a lasting impression, how will you ensure your website design is aligned with your brand guidelines?

4. Tailoring content for clarity and engagement

You might know your product inside-out, but struggle with effectively communicating the benefits it offers. A marketing agency not only creates or refines your content, but tailors it for your target audience.

Consider:

  • Do you have a content strategy that will connect with your audience?
  • How will you use content optimisation techniques to enhance search engine visibility and user engagement?

5. Ensuring accessibility and audience-centric writing

Creating content for an audience unfamiliar with your industry requires a delicate balance of education and persuasion. Many brands struggle to write for an audience who is unfamiliar with their products or services. Marketing agencies have the skills to bridge this gap, ensuring web content connects with the target audience. This extends beyond language – website design and content must be tailored to ensure accessibility for all users.

Consider:

  • How well does your content resonate with your audience personas?
  • What strategies do you use to tailor your messaging to different audience personas?
  • How will you ensure content and web design is inclusive of all users?

6. Elevating your website from existence to discovery

A developer might build a functional website, but without on-page SEO, your site might get lost in the digital noise. Marketing agencies optimise your website for search engines, making sure your potential customers can find you.

“Think of your website as an island, metaphorically speaking. You may have a beautifully designed and constructed virtual destination, the only problem is your guests can’t find you on the map! Unless you provide a way for viewers to easily find and travel to your website, there is no point renovating it.” – Jessica Bye, Focused Marketing 

Consider:

  • Beyond the development phase, how will you optimise your website for search engines?
  • How do you ensure your website is discoverable and easily navigable for your target audience?

7. Creating a seamless path to conversion

Every piece of information on your website should have a purpose and a placement. Understanding the path your visitors take is crucial in ensuring that every piece of information contributes to the overall user experience.

Marketing agencies strategically organise your content, guiding visitors through a journey that leads to conversion.

Consider:

8. Highlighting your brand’s USP through strategic messaging

Your unique selling proposition (USP) and key messaging must convince and compel your audience. Marketing agencies delve deep into understanding the intricacies of your business, conducting analysis to identify what distinguishes you from the competition.

Through understanding the nuances of your products, services, and values, a marketing agency will assist you in ensuring your value proposition shines.

Consider:

  • Are you confident that your website effectively communicates your USP?
  • How have you refined and communicated your USP to ensure that visitors understand what sets your business apart in the competitive landscape?

9. Creating an empowering user experience

We’ve all used websites that are unclear or downright frustrating. Visitors should effortlessly glide through your website, finding information intuitively and without friction. How visitors interact with your site greatly impacts their perception of your brand.

A marketing-focused approach optimises user experience, ensuring seamless navigation and encouraging visitors to explore further and ultimately convert. Marketing agencies employ user-centric design principles, strategically placing elements to guide visitors with clarity. This isn’t just about making navigation easy; it’s about creating an experience where visitors feel empowered and in control of their journey.

Consider:

  • How will you design and evaluate your site’s visitor journey?

10. Your website is never finished!

The digital landscape is ever-evolving. A marketing agency doesn’t just build your website and leave; they continually analyse data, gather insights, and make improvements to ensure your online presence stays effective and competitive.

Consider:

  • How will you continually improve your online presence? What measures will you use to respond to changing trends and user behaviour?

A developer can create a perfectly functional website, but it takes a marketing-focused agency to transform it into a powerful sales and branding tool. Remember, your website isn’t just a digital placeholder, it’s an interactive experience that can make or break your business. Invest wisely, because the right website isn’t an expense – it’s an investment in the future success of your business.


For more information and assistance with your marketing strategy, contact our team at Focused Marketing and make it happen!

Top 10 tips to celebrate 10 years of Canva

Top 10 tips to celebrate 10 years of Canva

In honour of 10 years of everyone’s favourite accessible design platform, we’re sharing our top 10 tips and tricks for non-designers.

Canva’s simplicity, affordability and ease of use makes it an excellent tool in the belt for business marketing. However, many users don’t have a background in design and are learning on the fly, which means the quality of output suffers. While it’s worth investing in professional graphic design services, Canva definitely has its place – but please use wisely 😉

Here’s our top 10 tricks for beginners looking to harness the power of Canva for business purposes.

1.     Use Brand Kits for consistency

Brand Kits are an excellent feature that is available to Canva Pro users. A Brand Kit is a style library of sorts that allows you to define your company logos, colour palette, fonts, and even photography, graphic elements, and icons. Brand Kits streamline the design process and make it easy to create consistent and on-brand designs that will strengthen your brand recognition and trustworthiness. (And earn you brownie points with your marketing team.)

  • Consistency is key: Ensure that your designs align with your brand’s visual identity. If you look at a visual overview of your branded materials, does your design feel like part of the family?

2.     Be conscious of spacing and alignment

The guidelines are there for a reason! Watch out for spacing and alignment.
Image credit: Imgflip

Paying attention to spacing and alignment will make your designs appear more polished and professional.

  • Are elements too close to each other, or the page edge? Use Canva’s built-in page margins to make sure key elements like text aren’t sitting too close to the edge of the page. Allow “breathing room” around elements so they don’t look too crowded.
  • Are elements aligned to each other? Consistent alignment and spacing will make your design tidier and more unified. Use the “Position” tool in the top menu bar to easily align elements.

3.     Create balanced designs

Learning to create visually balanced designs is a somewhat intuitional skill you’ll pick up over time.

  • Do: Use a mix of left and right-aligned elements to help balance each other out. Centred layouts usually look best when everything is centred.
  • Don’t: Use a mix of left, right, and centre-aligned elements as this tends to look messy.

4.     Keep it simple

Canva is constantly rolling out new features and additional effects, filters and more. But try not to be tempted by all that seems cool and shiny, and always refer to your brand guidelines or Canva Brand Kit. Your friendly local graphic designer is begging you to PLEASE step away from that drop shadow or neon text effect. Simple designs are often the most impactful – and harder to mess up 😉

  • Less is more: Stick to a clean design whenever possible, avoid cluttering your designs with unnecessary text or graphics.
  • Choose a focal point: Highlight one central element or message in your design to make it stand out. Use colour, size, or positioning to draw attention to this focal point.

5.     Typography matters

When font selection goes wrong. Stick to your brand fonts, always!
Image credit: Digital Synopsis

Typography can make or break a design.

  • Stick to your brand fonts: Always refer to the font styles defined by your brand guidelines and don’t go astray with random fonts, no matter how much you like them!
  • Create a clear typographical hierarchy: Use different weights and sizes for headings, subheadings and body text.
  • Be mindful of readability: Make sure your text stands out against the background.

6.     Keep your project library tidy

I know it’s boring, and we can all be guilty of letting our filing system slide – but keeping your designs organised will really help in the long term! It’s easy for your project library to become cluttered over time. When it’s challenging to find what you need quickly, design consistency can also take a hit.

  • Create folders and group designs: I also like to keep related projects – e.g. a series of social posts for one month – all in one design with multiple pages, rather than making a new design each time.
  • Use descriptive names for easy searching: Avoid vague titles like “Design 1” or “Untitled”, that’s not going to be helpful later on!
  • Be ruthless about archiving and deleting: Archive designs you no longer need but want to be able to retrieve, and delete unused designs to streamline and free up space.

7.     Get to know the basic shortcuts

Familiarising yourself with the commonly used shortcuts can do wonders for speeding up your workflow.

  • Layers: Canva, like most graphics applications, works in a layering system where elements or groups of elements each sit on their own layer. With multiple overlapping elements on the page, it can become tricky to select and edit specific layers. One of my favourite shortcuts that’s often overlooked is Control + clicking on an element to select the one below. The shortcuts to Send Backward, Send Forward, Send to Back and Send to Front are also very useful.
  • Copying elements: Option + clicking and dragging an element will make a copy, while Option + Shift + clicking and dragging an element keeps the copied element snapped in place vertically or horizontally which is great for keeping your design tidy.
  • Grouping: Grouping objects together can also make designs easier to manage. Simply use Control + G and Control + Shift + G to group and ungroup.

8.     Spell-check is magic

Make the most of Canva’s built-in spell-check feature.

This isn’t Canva-specific, but please, PLEASE keep an eye out for typos and grammatical errors in your designs. A business that consistently puts out content riddled with spelling mistakes comes across unprofessional.

  • “Fix spelling” in Canva: This is a built-in spell-check tool offered by Canva. Simply select a text box, click Magic Write, then select “Fix spelling” from the dropdown menu. Abracadabra!
  • Even the best magicians need an assistant: Get someone else to double check your design if possible. Sometimes even the most glaring of typos can slip past when you’ve been looking at a design for too long – so getting a second set of eyes is always a good idea.

9.     Share and collaborate on your designs

Canva offers some great features for easy collaboration within your organisation or with external contributors (like your marketing/design team).

  • Use a collaboration link: Use this to share your design with others. You can set the permissions so the other person can view only, can make comments, or they can edit the design – even those without a Canva account. Learn more about collaboration links here.
  • For more advanced users: Teams of 2 or more can enjoy premium Canva features plus even better team collaboration features by upgrading to a Canva for Teams account. Check out the pricing plans here.

10.  Learn from Canva’s Design School

Canva offers a library of courses and tutorials ranging from basic design principles to advanced techniques.

  • Check out Design School: Click here to explore Canva’s educational resources.

 

Canva is a versatile and user-friendly design platform that can greatly benefit businesses of all sizes. By following our top tips for beginners and continuing to hone your Canva proficiency, you can create effective designs that strengthen your brand’s image. Happy designing!


If you need further Canva training, help with Canva templates, or would like to level up with professional design services, our experts would love to help. Get in touch with Focused Marketing today.

Barbie Movie Marketing Masterclass: 6 lessons we can leverage from this year’s biggest marketing campaign

Barbie Movie Marketing Masterclass: 6 lessons we can leverage from this year’s biggest marketing campaign

Amplify your marketing strategy with these simple yet effective marketing tactics from the Barbie movie campaign.

Barbie is officially the biggest movie of the year, bringing in a staggering $162m in America and over $330m worldwide in its opening weekend, according to Comscore.

Barbie, the iconic doll that has captured hearts for decades, has cast a spell on audiences worldwide with her sensational movie marketing campaign. The campaign’s success lies in its use of various strategic marketing techniques that, upon closer examination, can be embraced by any business.

From storytelling magic to cultivating a sense of community, here are 6 Barbie movie marketing tactics that can maximise any marketing initiative, regardless of your budget.

1. Create a compelling campaign narrative to drive engagement

To drive engagement, it is essential to prioritise storytelling over simple product/service promotion. Taking a more holistic approach, considering the overall experience and how each touchpoint can build a narrative will ensure a lasting impression on your target audience.

To do this, identify key strategic milestones in your marketing strategy and leverage your marketing activities and resources to build anticipation over your campaign period. Consider sneak peaks, teasers, and “easter eggs” to create excitement and drive curiosity.

Through the strategic timing of these moments, you can maximise your campaign messages and return on investment (ROI).

2. Tailor your marketing messages to your audience segments

In addition to creating a compelling narrative, gain a thorough understanding of each of your audience segments and tailor your marketing messages, channels, and efforts.

Effective audience segmentation requires thorough research, data analysis, and a deep understanding of consumer behaviour, so be sure to pay close attention to these.

Through audience segmentation, you can identify key segments that will drive a greater return on investment, as well as personalise their experience and ultimately achieve better results.

3. Integrate multi-channel marketing and new technology

The Barbie movie campaign employed a multi-channel marketing approach to maximise its impact. Leveraging traditional advertising methods, including television commercials, billboards, and print media, significant exposure was generated amongst both children and parents.

Additionally, the campaign embraced the digital age with a strong online presence, viral social media campaigns, and artificial intelligence including an online poster generator.

The Barbie movie marketing campaign focused on creating immersive experiences that extended beyond the cinema screen, including a free boat cruise party and Barbie’s Dreamhouse. This integration allowed the brand to connect with its audience wherever they were, fostering engagement and excitement around the movie. These initiatives not only encouraged fan engagement but also promoted user-generated content and social sharing, overall expanding the campaign’s digital footprint.

4. Promote strategic partnerships and collaborations

Understanding the significance of strategic partnerships, Barbie’s collaborative approach sparked a global sensation. Barbie collaborated with over 100 international brands including Barbie-themed ice creamroller skates, and a Barbie Xbox. Partnering with recognisable brands and influencers not only enhanced the movie campaign reach and exposure, but also promoted a higher level of prestige and relevancy for the brand.

Look for strategic partnerships and collaborations that align with your brand and share similar values to extend your reach and target new audiences.

5. Evoke emotion and create a sense of community

Create content that encourages conversation. Offer unique perspectives, valuable insights, or entertaining experiences, to capture the attention of your audience. Engage with your audience by creating a sense of community. Host discussions, reply to comments, invite user-generated content and interactive elements.

The Barbie campaign amplified key social trends and topics including diversity, inclusivity, and empowerment. Fans were encouraged to share their Barbie stories, submit ideas, and engage in contests through social media platforms e.g. Barbie-core, #BarbieSummer.

This highly interactive approach not only generated excitement but also fostered a community of loyal and engaged Barbie enthusiasts, further amplifying the campaign’s message and impact.

6. Leverage the power of your brand

Barbie has a long-standing legacy as an icon of fashion, beauty, and empowerment for girls. The campaign capitalised on this by maintaining the core brand values and traditional brand identity, while the movie resonated with modern audiences with its progressive themes around feminism and inclusivity. A sense of nostalgia was created throughout the campaign period, with the brand visuals and references striking a chord with older audiences who fondly recalled the Barbie of their childhood.

What is unique to your brand and what does it stand for? Be authentic and consistent with your brand’s tone of voice and visual identity. Leverage the brand equity you have and amplify this across your marketing strategy.

Did you know… “Barbie” is estimated to have had a $150 million marketing budget, according to Variety (The Insider).

And while you may not have a casual $150m at your disposal like Barbie, you can leverage these marketing tactics in your next campaign and enjoy great results.


Looking for more information and assistance with your next marketing campaign? Contact us today and our team will be happy to Make It Happen!

Happy NAIDOC Week! 5 ways to celebrate First Nations creativity in Meanjin (Brisbane)

Happy NAIDOC Week! 5 ways to celebrate First Nations creativity in Meanjin (Brisbane)

This NAIDOC Week, we’re celebrating the history, culture, and storytelling of Aboriginal and Torres Strait Islander creatives.

This year’s theme “For Our Elders” acknowledges that ‘across every generation, Elders have played, and continue to play, an important role and hold a prominent place in our communities and families.’

We’re furthering our knowledge and learning of the spirit, imagination, rich history, and connection to Country of First Nations Australian who lived in harmony with the land for millennia.

We acknowledge the Jagera people and the Turrbal people as the Traditional Custodians of the land on which we work – Meanjin (South Brisbane) and acknowledge that sovereignty was never ceded.

Here’s 5 ways to honour NAIDOC Week here in Meanjin.


 

 width=

Indigenous Art Program – Black History Month extended walking tour. Image credit: Brisbane City Council.

 

1. Explore Brisbane City Council’s Indigenous Art Program

Brisbane City Council’s Indigenous Art Program showcases some of the most celebrated and widely recognised Aboriginal and Torres Strait Islander artists and their stories.

With over 80 artists exhibited to date, the program continues to celebrate and acknowledge Aboriginal and Torres Strait Islander people’s depth and strength of culture and understanding of the land called ‘Australia’.

Located throughout the Outdoor Gallery, this program transforms Brisbane’s streets and laneways into an exhibition of Aboriginal and Torres Strait Islander artworks in various places and spaces. The program is accompanied by a series of public events, including walking tours, artist talks and workshops.

Reflections: A Reflection of Brisbane’s Waterways. Image credit: Must Do Brisbane

As part of this year’s program, an exhibition titled Reflections: A reflection of Brisbane’s waterways highlights the Brisbane River’s beauty, significance, and sustainability – through artwork by emerging and established Aboriginal and Torres Strait Islanders who call Meanjin (Brisbane) home.

Explore the beauty of the river’s complex creeks, tributaries and ancestral traditions. This exhibition showcases the river as a source of sustenance, security, social network and cultural heritage.

View the public events for this year’s Indigenous Art Program.


 

Image credit: 7Weekender

 

2. Visit Birrunga Gallery

Wiradyuri man, Birrunga Wiradyuri, is the founder and principal artist of the multi-award winning Birrunga Gallery.

A vibrant collection of contemporary Indigenous art awaits at the Birrunga Gallery on Adelaide Street, Meanjin (Brisbane City). Immerse yourself in the rich cultural heritage and celebrate the artistic legacy of Australia’s First Nations people. Showcasing the talents of Aboriginal and Torres Strait Islander artists, this gallery features a diverse range of paintings, sculptures, and more.

View Birrunga Gallery and Cafe’s website.


 

 

3. Check out Open House in West End

Open House is a retail space that showcases local makers, First Nations fashion, Indigenous products, wearable art and more.

Open House is one of our favourite stores in West End that brings art and fashion together with a focus on sustainable fashion from local makers, Aboriginal art, and engaging workshops.

Stocking fabrics, fashion, jewellery, zines and more – at Open House you can pick up a gift and support First Nations creatives and labels including Magpie Goose, Haus of Dizzy, Chaboo Designs, Brush and Wheel, Papa Drew, Katalyst Design, Nelson Molloy, Elk & Ina and more. Open House also features regular exhibitions focused on Aboriginal art curated by Blaklash Projects.

View Open House on Instagram.


 

 width=

Image credit: Dreamtime Aroha

 

4. Pay it forward by gifting a child a Jarjum doll

Dreamtime Aroha are a self-funded start-up driven by a heartfelt mission. Their Jarjum dolls are made in Meanjin and loved by Mob everywhere.

Founders Tidda J and Cuzzie B’s were inspired to create dolls that represented their families and friends. After extensive research and YouTube tutorials, they acquired a sewing machine and sourced fabrics from all over Australia to design their own dolls. Jarjum dolls are adored by kids and their business is driven by purpose.

‘What we make matches what we give away. The money we make on sales goes back into materials to make more so we can continue to send the babies out to kids.’

You can purchase a Jarjum doll or pay it forward by donating towards dolls to be gifted to the community here, starting from $5.


 

Image credit: Evolve Communities

 

5. Follow Aunty Munya Andrews (Aboriginal Elder and educator)

Regarded as a leading Australian thinker, Aunty Munya Andrews is an Indigenous author and barrister.

Munya’s life purpose is ‘to create a better understanding and appreciation of Aboriginal people, leaving behind a legacy of Dreamtime wisdom for generations to come’.

Through her business Evolve Communities, Aunty Munya provides a range of in-person cultural awareness training programs, coaching and events about Aboriginal culture.

Add cultural commentary, history, and facts to your LinkedIn feed by following Aunty Munya Andrews.


How will you celebrate NAIDOC Week this year? For more information, check out naidoc.org.au.

Your new colleague is here to stay – avoid these common ChatGPT mistakes for better collaboration

Your new colleague is here to stay – avoid these common ChatGPT mistakes for better collaboration

ChatGPT is an amazing tool if used correctly

ChatGPT is everywhere we turn. Schools, universities, workplaces, your neighbour, are freaking out about what its rapid progress will mean.

It can be an amazing tool for providing and summarising information, but the reader shouldn’t be able to identify it in your writing. Knowing its limitations is key to making sure you know how to use it and produce the best result.

And, if you’re anything like me, conversations about ChatGPT progress almost as fast as the uptake of its platform in December 2022. Dinner table discussions swerve from ‘are you using ChatGPT’ to ‘will ChatGPT take your job, too?’ to ‘Do you think human-humans and AI-infused-superhumans can cohabitate?’

Sam Altman, OpenAI’s chief, said on Twitter that ChatGPT had more than one million users in the first five days after it launched.

 

When it comes to writing copy, ChatGPT has its limitations, but most of the sub-par output we’re seeing is due to not understanding how to best use it.

So, while we’re still deciding how to feel about the seemingly unavoidable adaptation of ChatGPT, we can at least use it properly!

Which means understanding what it is and what it can do, and what it cannot do (very well, yet).

Don’t take things out of context, people!

‘Everyone is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.’ – Albert Einstein (allegedly)

 

Below we’ve compiled a list of 6 common mistakes, and tips on how ChatGPT can help you write copy – effectively!

Mistake #1: Not understanding ChatGPT’s strengths and capabilities

Outcome: Your writing is too generic and reads as a summary.

ChatGPT is a language model that can answer questions and assist you with tasks such as composing emails, essays, and code, but people are using it to write poems, and even to have philosophical conversations and debates…

Remember that ChatGPT can’t talk about anything after 2021, tell the future, discuss political issues, always be accurate, give references, or provide thought-leadership. It also can’t be confidential.

Tip: Provide direction and use ChatGPT to gather information.

Mistake #2: Not being specific about what you want

Outcome: Responses that are not fit for purpose.

When making requests, be as specific as possible to ensure that the request is clear and can be fulfilled. The more specific you are, the better understood your response will be. ChatGPT can work with general or open-ended questions, but responses won’t be as tailored.

Tip: Start with an action word and include your desired response length.

Mistake #3: Not starting a new ChatGPT session

Outcome: Your answers become convoluted and lack relevance.

ChatGPT continues its context downstream. For contextual separation, start a new topic in a new chat. This ensures you provide a fresh context so the AI can better understand and respond to the topic without any confusion or mixing of information from previous discussions.

Tip: Start a new session for each topic.

Mistake #4: Not fact-checking

Outcome: Your writing is misleading or makes false claims.

ChatGPT has a knack for writing responses that are incorrect but plausible-sounding.

Cross-reference your sources through official websites, academic papers, established news outlets, or expert opinions. Maintain a healthy dose of skepticism while fact-checking your AI’s writing and look out for inconsistencies, biases, or misleading statements.

Tip: Websites like Snopes or FactCheck.org can help verify the validity of specific claims.

Mistake #5: Not iterating responses

Outcome: ChatGPT outputs generic, purposeless responses.

Iteration helps you correct errors and adapt responses. It also helps ChatGPT as part of its learning process, so the machine can learn from mistakes, identify patterns, and enhance its understanding. Continuous learning helps improve its knowledge base.

Tip: Refine answers until you’re happy with them.

Mistake #6: Not being polite

Outcome: You get frustrated at ChatGPT after using it incorrectly.

And finally, my favourite tip! Be polite to AI. In March, ChatGPT had a verbal IQ of 155, which is superior to 99.9% of test takers. With great knowledge comes great power.

While AI models like ChatGPT are not understood as sentient beings, they are designed to engage in conversation. Being polite demonstrates kindness and consideration for each interaction, which creates a foundation for ethical guidelines and norms in human-AI exchanges. Model polite behaviour to invest in our future standard of respectful and responsible tech.

Tip: Be clear and specific, patient, and accept limitations. Provide feedback, understand how to use AI and ensure your expectations are realistic.


Looking for help with creating effective content? At Focused Marketing we have a team of multi-disciplined writers and creative professionals to help with your next project or business venture. Contact us today to make it happen!